factory reset wd my book external hard drive

Hopefully, Western Digital is working on a fix and will push a much-needed update soon. We are actively investigating and we will provide updates to this thread when they are available.”Īn important note is that these devices received their final firmware update all the way back in 2015. “At this time, we recommend you disconnect your My Book Live from the Internet to protect your data on the device. Here is an official statement from the company: How to recover data from Western Digital (WD) external hard drive, even it is not detecting This page shares the easiest way to get data recovery from WD in 100 success. Western Digital recommends that you disconnect and power down your My Book Live from the internet to not only prevent further damage but to protect other devices sharing its network. While we hope that this isn’t the result of a data breach, which would put many more users’ data at risk, you can’t be too cautious.

“We do not have any indications of a breach or compromise of Western Digital cloud services or systems,” Western Digital told Ars Technica. Some report that their drives have experienced a factory reset, which likely means the data is unrecoverable. Users attempting to access their My Book Live drive are getting a landing page requesting a password they don’t have. In some cases, this compromise has led to a factory reset that appears to erase all data on the device.” In a post on its community forum, Western Digital said that “some My Book Live devices are being compromised by malicious software. Western Digitals MyBook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. RELATED: Your privacy can also be compromised, as cloud storage services often collect your data Wiped out

Unfortunately, some WD My Book Live users recently found out the hard way, reporting their drives have been wiped clean. While convenient, having a chunk of your data remotely accessible does carry risk.

Factory reset wd my book external hard drive